ACCEPTANCE AND AVAILABILITY

These Conditions regulate the legal relationship derived from the purchase processes formalized by BODEGAS MARINACEA, SL and its client.

The purchase of products at www.marinacea.com presupposes the reading, knowledge and acceptance of these General Contracting Conditions prior to the start of the contracting procedure, which govern the contracting procedure in which the person responsible for the contractual offer It is with BODEGAS MARINACEA, SL with CIF B45872215, with fiscal address, Marqués de la Ensenada, 16-12º 28004 Madrid (Spain).

That is why the user of BODEGAS MARINACEA, SL undertakes to read the contracting conditions carefully, each time they proceed to contract a product, since they have been subject to modification since the last time they accessed.

In this way, the user of www.marinacea.com declares:

  1. That he is of legal age in accordance with current regulations, with full capacity to contract.
  2. Proceed to read these contracting conditions and accept them.

www.marinacea.com provides the web user with the contracting conditions, making these conditions public in their respective section on the web. At the time of acceptance of the order, the client of www.marinacea.com will receive via email, the confirmation of the contracted products.

Price and availability

  • The prices of the products are expressed in euros including the corresponding VAT on each item. www.marinacea.com reserves the right to change prices at any time, but the products will be invoiced based on the rates in effect at the time the order is registered.
  • www.marinacea.com does not assume responsibility for any typographical or arithmetic error that may appear on the web.
  • Offers and prices are valid as long as they are displayed on the website, depending at all times on available stocks.
  • The distribution of the available items will be carried out in strict order of receipt of the order.
  • In the event that the product is not available after placing an order, the buyer will be informed by email or telephone.

PAYMENT METHODS

The payment of the product will be made online with a credit or debit card. BODEGAS MARINACEA, SL carries out this process through Redsys , which allows us to make card payments safely with the following card models.

www.marinacea.com guarantees the confidentiality of the data provided by the client through encryption with a trusted digital certificate issued by Let’s Encrypt Authority. The key used for encryption is stored in the site’s security certificate. In this way, the login information, credit card numbers, addresses and other confidential data are protected, avoiding their communication to third parties outside the legal relationship, in accordance with the provisions of Law 15/99 on Protection of Personal Data.

In no case does www.marinacea.com have access to your bank details or save them on its servers, therefore, in your new purchase you must indicate the bank details again.

DELIVERY OF ORDERS

The territorial scope of sales through www.marinacea.com includes exclusively the Spanish territory (only peninsula), so the delivery service will only be for that territory. BODEGAS MARINACEA, SL does not ship orders abroad or at the moment to the Canary Islands, the Balearic Islands, Ceuta or Melilla.

The purchase of products in www.marinacea.com implies the payment of the shipping costs at the buyer’s expense. The term will be 24-48 hours on business days and shipping costs will be calculated based on the weight of the items and the destination of the order.

The order placed at www.marinacea.com is sent to the address indicated by the client during the order, by transport agencies

RETURNS AND REFUNDS

Returns of defective products.

In cases where you consider that at the time of delivery the product does not conform to the provisions of the Contract, you should contact us by email info@marinacea.com , providing the product data, as well as the damage it suffers, in some cases we will ask you to send us a photo of the damage.

Once the notification is received, we will contact you to inform you of how you should proceed, and by which courier agency you should do so. The item to be returned must be properly packaged for its return.

Once the merchandise to be returned has been received, we will proceed to carefully examine the returned product and we will notify you by e-mail within a reasonable period of time if the return or replacement of the product is appropriate (if applicable). The return or replacement of the item will be made as soon as possible and, in any case, within 7 days following the date on which we send you an email confirming that the return or replacement of the non-compliant item is appropriate.

In the event that the product (s) cannot be replaced, the amounts paid for those products that are returned, due to some defect or defect, when it really exists, will be fully reimbursed, including the delivery costs incurred to deliver the item. and the costs that you would have incurred to return it to us.

The refund will be made on the same credit card that was used to pay for the purchase.

Products modified or repaired by the customer or any other person not authorized by the supplier are also excluded from the guarantee.

Return or exchange of item

If you are simply not completely satisfied with your purchase, and the products do not present any defects, send an email to info@marinacea.com , and then return the item or items in their original condition within 14 days of receipt. Shipping costs incurred by the customer for the return will not be reimbursed.

The reimbursement of the amounts paid will be made through the means of payment used in the purchase.

Responsibility and disclaimer

The photographs and the reproduced texts that present the products offered are merely informative.

The responsibility of BODEGAS MARINACEA, SL in relation to any product purchased in “www.marinacea.com ”will be strictly limited, in any case, to the purchase price of said product and will not be compromised by simple errors or omissions that may have taken place, when all the necessary precautions have been taken in the presentation of the products.

Subject to the provisions of the preceding paragraphs, the responsibility of BODEGAS MARINACEA, SL, by virtue of these general conditions may not exceed an amount equal to the amounts paid after the transaction that is at the origin of said responsibility, be it whatever the cause or the form of the action in question.

BODEGAS MARINACEA, SL cannot be held responsible for the breach of the signed contract in the event of depletion of stocks or unavailability of the product, due to force majeure, interruption of activity or total or partial strike, especially, of services postal and means of transport or communications, floods or fire.

Returns of:

  • Products with the opening seal open or damaged.
  • Products that show improper handling or cleaning.
  • The receipt of the product will not imply the acceptance or conformity of the return, so BODEGAS MARINACEA, SL may enjoy a period of seven (7) days to reveal to the Client any disagreement that may arise. In addition, it reserves the right to apply a penalty to the value of the initial refund in the event that the product does not arrive in perfect condition.

CANCELLATIONS

You have the right to cancel the order of any item before it is shipped with a full refund.

To cancel the shipping order that will be made the next day, call us at the telephone number 983 361 046 or send an email to info@marinacea.com

SECURITY AND CONFIDENTIALITY

Privacy Policy

The data provided by the user of BODEGAS MARINACEA, SL must be their own and true. The user will be solely responsible for the falsehood or inaccuracy of the information provided that may cause damage or harm to www.marinacea.com or to third parties.

In accordance with the provisions of Organic Law 15/1999, of December 13, on the protection of personal data (LOPD), and its implementing regulations, BODEGAS MARINACEA, SL guarantees the security and confidentiality of the personal data provided by the users, which will be incorporated into an automated file and used solely and exclusively for the indicated purposes. Users may, at any time, exercise their rights of access, rectification and cancellation of said data.

www.marinacea.com declares not to use cookies to obtain personal data. www.marinacea.com only uses cookies to store technical information in order to facilitate navigation and accessibility of the website.

Cookies policy

www.marinacea.com uses its own and third-party cookies for the following purposes:

  • Personalized navigation, adapting your preferences when displaying the information.
  • Identify the user and be able to keep the session open, for example, to keep the products added to the cart or complete the data of the purchase process.
  • Statistics, collection of information for statistical purposes.

www.marinacea.com does not store sensitive personal identification information such as your address, password or payment method data through cookies.

The user can prevent the use of cookies on our page, disabling their use and storage in the browser.

RIGHTS AND DUTIES OF THE BUYER AND SELLER

Obligations of BODEGAS MARINACEA, SL

www.marinacea.com undertakes to comply with the following contractual obligations:

  • Provide with the maximum guarantees to the client of www.marinacea.com, the service requested by him, without lacking in good contractual faith.
  • Inform the User of www.marinacea.com of the existence of these conditions prior to the start of the contracting procedure.
  • Inform the User prior to contracting and in a concrete, clear, precise and unequivocal manner, of the specific characteristics of the services requested, such as their price and the applicable taxes.
  • Make a copy of the text of the general conditions available to the User.

Obligations of the User

The User agrees to:

  • To register as a user of www.marinacea.com with your real and updated data.
  • In compliance with the provisions of these conditions of the services provided by www.marinacea.com.
  • Provide the bank details requested by www.marinacea.com correctly.
  • Pay the price of the products purchased, without filing a claim exempting you from this obligation.

User rights:

  • All the information provided to the client will be binding for the offeror under the terms established by current legislation.
  • The user has the right that the articles he buys are of quality.